Question 1

What types of wood flooring do you supply and install?

Accepted Answer

We specialise in engineered wood, solid hardwood, laminate, and luxury vinyl flooring (LVT). Our range includes herringbone patterns, wide plank options, and various species including oak, walnut, ash, and bamboo. We source from premium suppliers across Europe.

Question 2

Is engineered wood flooring suitable for underfloor heating?

Accepted Answer

Yes! Most of our engineered wood floors are compatible with underfloor heating systems, both water-based and electric. The multi-layer construction makes them more dimensionally stable than solid wood when exposed to temperature changes. The surface temperature should not exceed 27°C.

Question 3

How long does a typical installation take?

Accepted Answer

Most residential installations take 1–3 days depending on the area size and floor type. A standard living room (20–25m²) typically takes one day. We work efficiently to minimise disruption to your home.

Question 4

Do you offer a fitting service or just supply?

Accepted Answer

We offer both! You can purchase flooring from our online shop for DIY installation, or use our professional fitting service. Our certified installers cover London and the South East. Contact us for a free fitting quote.

Question 5

How do I care for and maintain my wood floor?

Accepted Answer

Regular sweeping or vacuuming removes dust and debris. Use a slightly damp mop with a wood-specific cleaner for deeper cleaning. Avoid excessive water. Use felt pads under furniture and rugs in high-traffic areas. We provide a complete care guide with every installation.

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